HEART is here to help you care for yourself as well as others. Sometimes, though, self-care practices aren’t enough. When you feel overwhelmed or stuck, reaching out for support is the healthiest step you can take.
Take a moment to pause and consider:
Who could you talk to if you needed support?
What kind of help would feel most useful for you right now (listening, advice, time off, professional counseling, etc.)?
(Write your thoughts in a personal notebook or on your device—this is just for you.)
Notice your own warning signs, such as ongoing fatigue, mood changes, or feeling disconnected.
Don’t wait until things feel unmanageable—reaching out early is the best way to take care of yourself.
Remember, even small conversations with a trusted person can make a big difference.
Need someone to talk to?
You can also look for peer support groups or online mental health resources.
| Service | Contact Number | Website/Info Link |
|---|---|---|
| TelefonSeelsorge Österreich | 142 | telefonseelsorge.at |
| Rat auf Draht (Youth & parents) | 147 | rataufdraht.at |
| Health Advice Line (1450) | 1450 | gesundheitsfonds-steiermark.at |
| Vienna Crisis Support (PSD) | 01 31330 | kriseninterventionszentrum.at |
| Service | Contact Number | Website/Info Link |
|---|---|---|
| TelefonSeelsorge Deutschland | 0800 111 0 111 | telefonseelsorge.de |
| International Helpline Berlin (expats) | 030 44 01 06 07 / 06 | blog.opencounseling.com |
| Berlin Crisis Service (by district) | See local numbers | berliner-krisendienst.de |
| Nummer gegen Kummer (Parents line) | 0800 111 0 550 | nummergegenkummer.de |
When stress, emotional exhaustion, or worry becomes persistent and hard to manage.
Whether you’re overwhelmed, feeling alone, or just need someone to talk to—these lines are safe, non-judgmental, and available to all.
Services are free, operate 24/7 (most lines), and are confidential.
Recognize When to Reach Out:
If stress, exhaustion, or difficult emotions persist—even after using self-care techniques—it may be time to seek help.
Who Can Help?
Consider talking to a supervisor, a trusted colleague, a counselor, or a mental health professional.
Remember:
Seeking support is a sign of strength. Everyone needs help sometimes, especially in challenging roles like care work.
You’re not alone.
Prioritizing your own well-being helps you stay strong for others, too.
Reaching out is a positive, responsible act of self-care.
